Legal notice

Last updated: July 14, 2026

This Legal Notice applies to the following websites and their language versions, regional versions, subdirectories and related online store pages:

www.terra-ross.com
www.terra-ross.eu
www.terra-ross.uk
www.terra-ross.de
www.terra-ross.ch
www.terra-ross.fr
www.terra-ross.it
www.terra-ross.es
www.truffles.bg

These websites are owned and operated by Terra Ross Ltd.

1. Company Information

Legal company name: Terra Ross Ltd.

Bulgarian company name: ТЕРАРОС ЕООД

Legal form: Bulgarian single-member limited liability company

Registered office and management address:
7 Panayot Hitov Street, Floor 2
7200 Razgrad
Bulgaria

Correspondence and operational address:
Business Zone Peristar
3 Mebelna Street
7200 Razgrad
Bulgaria

Unified Identification Code (UIC): 201730901

VAT identification number: BG201730901

Managing Director: Doroteya Savova

2. Contact Information

Telephone: +49 177 159 2737

Email: info@terra-ross.com

For questions relating to an order, please include the relevant order number in your message.

3. Company Registration

Terra Ross Ltd. is registered in the Commercial Register and Register of Non-Profit Legal Entities maintained by the Registry Agency of the Republic of Bulgaria.

Registration number / UIC: 201730901

Initial registration date: October 4, 2011

4. Website Operator

Terra Ross Ltd. is responsible for the commercial operation and company-controlled content of the websites listed in this Legal Notice.

The websites provide information about Terra Ross, its products, product availability, delivery services, commercial conditions, educational content and related customer services.

5. Copyright and Intellectual Property

Unless otherwise stated, the content made available on these websites is owned by Terra Ross Ltd., licensed to Terra Ross Ltd. or used with the permission of the relevant rights holder.

Protected content may include, without limitation:

website texts and product descriptions;
articles, guides and recipes;
photographs, videos, graphics and illustrations;
logos, trademarks, trade names and branding elements;
page layouts, designs and visual elements;
catalogues, documents and downloadable materials;
databases and database structures;
software, source code and other technical elements.

This content is protected by applicable Bulgarian, European Union and international copyright, trademark, database and intellectual property laws.

No protected content may be copied, reproduced, modified, republished, translated, distributed, transmitted, displayed publicly, sold, licensed, commercially exploited or otherwise used without the prior written permission of Terra Ross Ltd. or the relevant rights holder, except where such use is expressly permitted by applicable law.

Downloading, printing or storing limited website content for personal and non-commercial use is permitted, provided that the content is not altered and all copyright, trademark and ownership notices remain intact.

The Terra Ross name, company logo and related brand elements may not be used in a manner that suggests sponsorship, endorsement, partnership or commercial association without prior written authorisation from Terra Ross Ltd.

6. Product Images and Information

Terra Ross makes reasonable efforts to ensure that product descriptions, photographs, specifications, prices, seasonal information and availability are accurate and up to date.

Natural products, including fresh and frozen truffles and mushrooms, may vary in shape, size, colour, maturity, aroma and appearance. Product photographs are therefore illustrative unless the product page expressly states otherwise.

Seasonal availability, natural variation and updates to products or packaging may result in reasonable differences between website images and the products delivered.

7. Website Accuracy and Availability

Terra Ross makes reasonable efforts to maintain accurate and current website information. However, website content may be corrected, amended, updated or removed without prior notice where necessary.

Terra Ross does not guarantee that every website, page, function or service will always be available without interruption, delay or technical error.

Nothing in this Legal Notice excludes or limits any liability or customer right that cannot lawfully be excluded or limited under applicable consumer protection or other mandatory law.

8. External Links

The websites may contain links to third-party websites or services, including courier tracking services, payment providers, social networks and other external resources.

External websites are operated independently and are subject to their own terms, privacy policies and legal notices. Terra Ross does not control their content or availability and is not responsible for third-party websites except where responsibility cannot legally be excluded.

The inclusion of an external link does not necessarily constitute an endorsement, recommendation or commercial partnership.

9. Related Policies

The use of the websites and the purchase of Terra Ross products may also be governed by the following documents:

Terms of Service;
Privacy Policy;
Shipping and Delivery Policy;
Returns and Refund Policy;
the applicable Cookie Policy or cookie settings;
any product-specific information and instructions displayed before purchase.

Where mandatory consumer law grants the customer stronger rights than a provision contained in these documents, the mandatory legal rights will apply.

10. Reporting Copyright or Legal Concerns

If you believe that content published on a Terra Ross website infringes your copyright, trademark or other legal rights, please contact: